99Wickets Safety Center

Responsible Gaming — The Right Path to Safe Betting

Play for fun, not out of addiction. At 99Wickets, every player's wellbeing and peace of mind is our top priority.

18+
Minimum Age Requirement
24/7
Support Services
5
Protection Tools
100%
Responsible Commitment

How 99Wickets keeps you protected

Our Six Pillars of Responsible Gaming

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limit. If you reach it, the system will automatically stop you from depositing further.

Session Time Control

Decide in advance how long you will play in a single session. Once that time is up, 99Wickets will send you an automatic reminder.

Cooling-Off Break

Take a break of 24 hours to 30 days to clear your head. Your account will be automatically deactivated during this period.

Self-Exclusion Feature

If things feel like they're getting out of control, you can self-exclude for anywhere between 6 months and 5 years. This decision cannot be reversed.

Loss Limit

Once you've lost a set amount, no further bets can be placed. This safeguard protects you from significant losses.

Mental Health Support

Our expert support team is always here for you. Reach out anytime for confidential advice on any betting-related concern.

What is responsible gaming and why does it matter?

Responsible play means treating betting as a form of entertainment — not a source of income. At 99Wickets, we believe cricket betting or any Sports Betting is only truly enjoyable when it's done mindfully, within limits, and for fun.

Many people in Bangladesh turn to online betting to enjoy the thrill of the game. But without care, it can sometimes develop into an unhealthy habit. That's why at 99Wickets, we're committed to building a culture of responsible play from the very start.

Keep in mind: Responsible betting doesn't mean less fun — it means more fun, for longer. Real enjoyment only comes when you're in control.

Responsible gaming at 99Wickets is more than a policy on paper. It's actively applied at every level of our platform — from the moment you register to every transaction you make.

5 Steps to Responsible Play

Follow these five steps for a safe and healthy betting experience at 99Wickets:

1

Set your budget in advance

At the start of each month, decide how much you can afford to spend on betting — and never go beyond that amount. This is the first and most important rule of responsible play.

2

Don't chase your losses

Chasing losses — placing more bets to try to win back what you've lost — is the most dangerous habit of all. If you feel compelled to recover your losses, that's the first warning sign. Take a break right now.

3

Stick to your time limits

Betting for hours on end leads to mental fatigue and poor decisions. Set a time limit for each session and stick to it.

4

Bet with analysis, not emotion

Placing big bets out of loyalty to your favourite team is never a smart move. Always base your decisions on data and statistics. At 99Wickets, we provide the best analytical tools to help you do just that.

5

Stay open with family and friends

Hiding your betting only makes things worse. Talk openly with people close to you about your habits, and take their concerns seriously.

Check yourself — are you at risk?

If you answered 'yes' to more than three of the questions below, please reach out to the 99Wickets support team.

1

After a loss, do you find yourself feeling angry or frustrated and placing even more bets?

2

Do you bet at the expense of work, studies, or family responsibilities?

3

Do you hide your betting from family or friends, or lie about it?

4

Do you feel restless, irritable, or anxious when you are unable to bet?

5

Have you ever used money set aside for essentials — food, rent, your child's education — to place bets?

6

Have you tried to stop betting but failed to do so repeatedly?

If you answered yes to any of the questions above, seeking help is a sign of strength, not weakness. Get in touch with us: support@99wickets.ws

99Wickets Responsible Gaming Tools

Log in to our platform and go to "Account Settings" to access the following protection tools:

Daily Deposit Limit Withdrawal Limits Session Timer Self-Exclusion Break Mode Loss Limit Promo Notifications Off Betting History

Every tool is easy to use and takes effect immediately. Lowering a limit applies instantly, while increasing one requires a 24-hour cooldown — protecting you from impulsive decisions.

Once self-exclusion is active, 99Wickets will not send you any promotional emails or SMS. We respect this decision completely.

Minor Protection

99Wickets is strictly for users aged 18 and above. We do not support or condone the use of our platform by minors in any form.

  • Age verification is mandatory at the time of registration
  • Age is verified through your National ID card during the KYC process
  • Additional verification may be required in suspicious cases
  • If we become aware that a minor is using an account, it will be suspended immediately

A message to parents: Use parental controls on your child's device and educate them about online betting.

Common Myths About Responsible Gaming

Common Misconceptions

"You can make a regular income from betting."

The Truth

Betting is a form of entertainment, not a reliable source of income. Over the long run, the odds are against all bettors.

Common Misconceptions

"If I place a bigger bet after a loss, I can win it all back."

The Truth

The "Martingale" strategy leads to even bigger losses in practice. Every bet is an independent event.

Common Misconceptions

"I'm always in control, so there's nothing to worry about."

The Truth

Most people believe they still have control even after problems begin. Regular self-assessment is essential.

FAQ

Log in to your 99Wickets account → go to "My Account" → "Responsible Gaming". From there, set your daily, weekly, or monthly deposit limit. Any reduction takes effect immediately.

Yes. If your account has a remaining balance when self-exclusion is activated, contact our support team and it will be returned to you through the designated process.

A cooling-off period is a temporary break (24 hours to 30 days), after which your account is automatically reactivated. Self-exclusion is a long-term measure (6 months to 5 years) that cannot be lifted before the period ends.

No. For security reasons, each account can only be managed by the account holder themselves. However, if a family member has concerns, they can reach out to our support team and we will do our best to help.

Contact the 99Wickets support team at support@99wickets.ws. Our trained staff will guide you with full confidentiality. For mental health support in Bangladesh, you can also reach out to Kaan Pete Roi or the National Institute of Mental Health.

Play for fun, stay within your limits

Enjoy the best cricket and Sports Betting experience in a responsible gaming environment at 99Wickets. Join today.

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